Orders:
1. What is the status of my order?
When you order something through our website, you will receive a order tracking code (it could be ups,DHL, or other shipping company)by use that tracking number you can see the status of your purchase's.
2. Can I change my order?
Sure! You can change your order anytime within 3days.
3. Where do you ship?
We are shipping only in EUROPE right now .
4. How long does it take to ship my order?
Not longer then a week once we shipped.
Shipping & Returns:
1. How long does it take to ship my order?
We shipped your order within 3 business days right after your purchase's.
2. Do you offer fast shipping?
unfortunately we don't offer fast shipping.
3. How can I track my package?
When you order something through our website, you will receive a order tracking code (it could be ups, DHL, or other shipping company)by use that tracking number you can see the status of your purchase's.
4. What if I'm not home?
If you don't received your product within 3 days. your goods will be returned.
5. Will I pay taxes for international shipping?
Yes. you have to pay the Taxes.
6. Do you accept returns?
Yes we Do! if you received a damaged product you can return the product and we will give back your money within 3 days if you are not willing to received replacement.
7. Can I exchange an item?
Yes you can. but you have to bear the shipping cost.
8. Are returns free?
No returns are not free. except you not received your desire product or the product is damaged.
9. How long does it take to process a return?
not longer then 2 weeks
Payment:
1. What payment methods do you accept?
Right now we are accepting Mastercard , Visa , American express, BKash, Nogod, Rocket.
2. Which currency will I be charged in?
You will charged in Euro.
3. Do you offer 3 or 4 times payment option?
Unfortunately. We do not offer 3 or 4 times payment option.